Takes a minute to figure it out. Watch the video! It works like promised.

I have not needed to use the Chainlift yet, but I did put it on my bike to check it out. I was very pleased with the design and the quality of the product. It is as good as the advertising promised. And it will make rear wheel removal so much easier. I read the directions and watched the video a number of times. As a result, I understand how it works and when I need to use it it will be easy. The only thing I would improve is a little more information about the pins.

Simple to use & makes taking rear wheel off to put on indoor trainer much easier

Great product. Works as advertised

I've only used it once. It's a little tricky to use the first time, but once you figure it out it's amazing. The whole process could be improved with a better instructional video. The instructional video should be one continuous video to show the whole process and not broken up. Also, the list of pins and derailuers needs to be updated. Customer service is great and very responsive. I wasn't sure which pin to use and emailed the company. I got a response within a couple hours with more specific instructions for my derailuer.