I watched the Chain Lift “ How to use” video many times and practiced using the Chain Lift many times before it really made sense to me. Yes, I was frustrated. Yes, I wanted to be the guy in the video setting up my Chain Lift effortlessly. I’m getting there.It’s work is worth the pay off. This is a great tool to help with drivetrain maintenance and repair.
Great support and service, cannot fault this company.
I have been very happy with my ChainLift. But when I upgraded to Di2 105, I found that none of the pins that came with my ChainLift would work. Fernando was super patient with me as we verified that I was not confusing the directions. He determined that I would need a new pin due to Shimano's finishing process on the Di2 105. Fernando was very gracious in sending me the new pin for free. I am once again happily using my ChainLift. Thank you!
Great tool from a great company. Highly recomended for all home mechanics