We are proud to offer a lifetime warranty. Radian Technologies Corp. dba Chainlift. (“Chainlift”) warrants that your new Chainlift product purchased directly from Chainlift, or an authorized reseller or distributor, will be free from defects in materials and workmanship for the lifetime of the original purchaser.
If your product is found to have a manufacturing defect in materials or workmanship, we will repair or replace it, without charge.
This warranty extends from the date of purchase, applies to the original owner and is not transferable.
To obtain service under this warranty, you must notify us by completing the form on this page and obtain instructions prior to returning or exchanging the product. We may ask you to undertake certain steps to troubleshoot or determine whether the product is defective. Any warranted product returned or exchanged must be accompanied by the original purchase receipt as proof of purchase.
Please read the entire warranty policy prior to contacting us to be sure that your claim falls within the warranty criteria.
Issues not covered under warranty:
- Normal wear and tear
- Improper installation
- Damage or failure due to heat, accident, misuse, abuse or neglect.
- The warranty is void in its entirety by any modification or dismantling of the warranted product.
What We Will Do
For any warranted product that is returned to us in accordance with this warranty, we will repair or replace the warranted product, or any part thereof, at our sole discretion. You will be responsible for return shipping to us. You will not be charged for shipping back to you for a repaired or replaced product (within the European Countries). Shipping costs outside of Europe for any repaired or replaced product will be your responsibility.
If the product is not found to be defective or otherwise not covered by this warranty, in our sole discretion, the product can, at your option, be returned to you at your shipping cost or disposed of by us without compensation to you, provided if you do not respond within thirty (30) days to any request by us regarding your instructions as to the disposition of the product, we may dispose of the product without compensation to you. We will not be liable for any loss or damage incurred during shipping of the product.
Chainlift takes no responsibility for any consequential, coincidental or incidental damages. Chainlift shall not be liable for damages, including special, incidental or consequential damages arising out of or in connection with the performance of a Chainlift® product or its use by the owner.
This warranty gives you specific legal rights. You may have other rights, which vary from country to country, or jurisdiction to jurisdiction.
Chainlift® is a registered trademark (USPTO) of Radian Technologies Corp.